Legal

Terms of service

Last updated: 12 November 2026.

Draft — to be reviewed by a lawyer before launch.

Using Testihub

You must be at least 18 and able to enter a contract. You’re responsible for your account and for keeping your password and API key safe.

Your customers and their words

  • Only send requests to people who are genuinely your customers and who you are allowed to email.
  • Testimonials belong to the customers who wrote them. You may display them as long as you don’t change their words.
  • Don’t publish fake, paid-for or edited testimonials. Remove a testimonial if its author asks.
  • Follow the rules on endorsements and reviews that apply where you do business.

Plans and billing

The Free plan is free. Pro is billed monthly or yearly in advance through our merchant of record, Dodo Payments. You can cancel anytime; you keep Pro until the end of the paid period, then move to Free. Nothing is deleted when you downgrade. [Refund policy.]

Acceptable use

No spam, no harassment, no illegal content, and no attempts to break or overload the service.

Availability and changes

We work hard to keep Testihub running but can’t promise it will always be available. We may change these terms and will tell you by email before important changes take effect.

Liability

[Limitation of liability and governing law, to be completed by a lawyer.]

Contact

Questions about these terms: hello@testihub.com.