SaaS testimonials

Testimonials for your SaaS, without chasing anyone.

Most SaaS founders know they need social proof and never get round to asking. Testihub asks for you, at the moment a customer has shown they love the product: after they've paid three times.
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By the Testihub team · Updated

  • Triggered by real renewals in Stripe, Paddle, Lemon Squeezy, Razorpay or Dodo
  • Customers who churned, refunded or disputed are skipped
  • Verified customer badges on payment-triggered testimonials
  • Widget for your pricing page, a Wall of Love, and star ratings in Google

Short answer

How does a SaaS company get testimonials?

Ask paying customers once they have shown they value the product, for example after their third renewal, with one short email and a simple form. Testihub does this automatically from Stripe, Paddle, Lemon Squeezy, Razorpay or Dodo Payments, skips customers who refunded or disputed a payment, sends at most one reminder, and never asks the same person again within 90 days.

When is the best time to ask a SaaS customer for a testimonial?

After they have renewed a few times. A customer on their third payment has made the same decision three times: this is worth paying for. They remember why, and they say it in specific terms (“we cut onboarding from two weeks to two days”) rather than vague praise. Testihub uses the third payment by default; you can pick anything from the first to the twelfth.

Where should a SaaS show testimonials?

  • Pricing page: next to the plan buttons, where people hesitate.
  • Home page: a short carousel or rating badge near the first call to action.
  • Sign-up page: one strong quote to reassure people before they create an account.
  • A Wall of Love: one page with every testimonial, which also ranks in search.

How do I make SaaS testimonials believable?

Use full names and roles, keep the customer’s exact words, and never invent or polish quotes. Testihub has the customer confirm the exact text before you can publish it, marks testimonials from real payments as verified, and never uses AI to write or rewrite anything. See our guide to asking for testimonials.

Questions people ask

How many testimonials does a SaaS need?

Enough to cover the main questions buyers have: a few on your pricing page, one or two per key feature, and the rest on a Wall of Love. Fresh ones matter more than a big number.

Should I offer a reward for a testimonial?

You can thank everyone who replies, whatever they write. Testihub's thank-you rewards (Pro) go to every customer who responds, never only to happy ones, so they never buy praise.

Can I import testimonials I already have?

Yes. Import reviews from Google, G2, Capterra, Trustpilot, Product Hunt and others. Each keeps a link to the original.

Let your customers sell for you.

Testihub asks after the 3rd payment, so the words come from people who stayed.

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